ICM SERVICES: Arbitration

The Institute for Conflict Management, LLC offers services to assist in all of your dispute resolution needs, focusing on the construction, hospitality and real estate industries. History shows that the majority of project developments are delayed (and sometimes even terminated) before the contracted project is completed. Frustrated, parties often resort to litigation, and thus spend significant portions of their budget on litigation. Litigation is not only costly, but also time consuming. It involves a win-lose solution, without the possibility of creative solutions, therein breeding negative feelings between the parties.

To the dismay of the parties involved, only a fraction of the completed projects finish on time and under budget.

Project developments fail due to a variety of reasons, some of which include:

• Major construction projects involve many players and many details which can easily be mis-communicated and lead to problems
• Lack of understanding regarding the scope of the project
• Parties do not speak openly about costs from the outset, therein underestimating the costs of  managing the relationship
• Misaligned expectations between parties
• Lack of communication between parties
• Clients expect everything to stay on schedule, but additional changes require additional time and money not originally expected
• Situations are aggravated by the lack of any naturally effective resolution mechanism.

To solve these problems, ICM offers alternatives to litigation, which save both time and costs, and assist the parties in maintaining long-term relationships for the overall value of the project. These alternatives, such as Mediation, Arbitration, Conciliation and the Issue Review Board™ process allow ICM to assist parties in just that. Different processes work for different projects, and therefore we can tailor our services to fit your dispute resolution needs, creating an opportunity to ensure that projects are completed on time and under budget, with a minimum number of conflicts.

In addition, the Institute of Conflict Management, LLC has superior systems in place for handling the selection, administration and maintenance of these dispute resolution processes in an efficient, professional and neutral manner.